Shadcn Labs

Sponsorships are monthly subscriptions sold through Dodo Payments, our merchant of record. Approved refunds are issued by Dodo Payments to your original payment method.

Cancelling

Cancel at any time from the Dodo Payments customer portal, or by emailing hello@shadcn-labs.com. Cancellation stops future renewals; your placements stay live until the end of the period you already paid for.

When you get a full refund

• You ask within 7 days of your first payment and your placements have not gone live yet.
• You were charged more than once for the same period.
• We cannot deliver the perks of your tier, or we remove your sponsorship under our terms (in that case, for the unused part of the period).

When we do not refund

• Partial months after your placements have gone live. Cancel before the next renewal instead.
• Renewals you did not cancel before the renewal date.
• Results such as traffic, clicks, or conversions being lower than hoped.

How to ask

Email hello@shadcn-labs.com with the email you paid with and your invoice or subscription ID. We reply within 3 business days, and approved refunds usually reach you within 5–10 business days, depending on your bank. Please contact us before opening a chargeback; we resolve most issues faster that way.

Contact

Questions about this page? Email hello@shadcn-labs.com or use the contact form.